VR
Von R

1 reviews | Active since Jun 2012

27 Jul 2017, 10:41

Cash back for Quote - ***

<p>Hi. I called the sales person to do a comparison quote and they kept me on the phone for almost an hour.</p> <p>I went through the process and requested they email the quote. I asked the agent/team leader how to claim the cash back as they were double my existing policy and was told to go online and submit a copy of my existing quote which of course is not possible. I also emailed them after looking on the website saying they need to send me a link. I again mailed them this morning for the link and to no surprise, no response.</p> <p> </p> <p>What is the point of false advertising?</p> <p> </p>

0
Replies (3)
OUTsurance
OUTsurance's reply27 Jul 2017, 11:02
Official

Good Morning Vanie

Thank you for taking the time to obtain a quote with us, I am sorry we were unable to beat your current insurance premium.

I can assure you that this is not false advertising, I have requested my Quote Promotion Coordinator Refilwe to assist you further in this regard.

Kamy

VR
Von R's update27 Jul 2017, 11:15
Reviewer Update

I will wait for her call

OUTsurance
OUTsurance's reply27 Jul 2017, 15:40
Official

Good day Vanie

Refilwe has been trying to contact you however she was unsuccessful. Please can you respond to her email so we can assist further.

Thank you

Kamy