Car written off

07 July 2015 I hit the passenger side door on my gate, denting it slightly and s****ing the paintwork. I reported it to OUTSURANCE, who referred me to their assessors in North Riding. Took my car there for a report. These assessors obviously know the book values of the cars they see and quote far above the repair value so that the car is written off. Approximately 3 hours after seeing the assessor I received a call from Shahid at OUTSURANCE saying that my car had been written off and when could they come and collect it.<br> Told Shahid that I was not accepting this and that I would get back to him after I had spoken to my lawyer.<br> This I did and asked what OUTSURANCE would pay towards the repairs. The amount was R5,223.00 which they paid into my account. Had the car repaired for R4,500.00.<br> Anyway shortly after receiving the first call that my car had been written off and that I was not accepting it, I received a call from SMD (OUTSURANCE's salvage company) asking when they could collect my car?<br> Be on the look out, this could happen to you if you don't know your rights. It has happened to quite a few people I have spoken to and a fair amount of them have been with OUTSURANCE.