Car repairs Delayed for Months

Early in March my car was in an accident.<br> Outsurance took 1 month to authorise parts which were needed for repair thus leaving me without a vehicle.<br> After the panelbeater refused to take on the work as his argument was that he cannot repair the vehicle with only 50% parts being approved only then did outsurance authorise remaining parts.<br> <br> After completion on COLLECTION it was found that the panelbeaters did poor work on vehicle and some repairs have not been done on the vehicle, i IMMEDIATELY contacted outsurance.<br> <br> To date another month has passed and no arrangements have been made to rectify this.<br> <br> I demand outsurance attends to my issues as I am going to report this to OMbudsman if I get no joy in this week.<br> <br> Numerous attempts have been made to contact your offices and chat to relevant staff but they are always not available.