KM
Khanya M
1 reviews | Active since Aug 2016
23 Jan 2019, 14:41
CAR INSURANCE CANCELLATION NIGHTMARE
I am so disappointed with Outsurances service whilst trying to cancel my car insurance cover. Their consultants are inconsiderate of our time and requests. To be exact Zininzi was beating around the bush despite me requesting a speedy process and her not to try and retain me.
I still have not cancelled and am waiting for the MIA manager to call me back - how can there be no supervisors to assist in this event.
SO DISAPPOINTED!!!!
Helpful (0)
Replies (1)0
Replies (1)OUTsurance's replyOfficial
28 Jan 2019, 10:04Good day khanya-ma-luke-s,
Thank you for bringing this matter to our attention.
Weliswa our client services manager contacted you to address you concerns. She assured you that your policy has been cancelled.
We do apologise for your disappointing experience.
Regards,
OUTsurance
Thank you for bringing this matter to our attention.
Weliswa our client services manager contacted you to address you concerns. She assured you that your policy has been cancelled.
We do apologise for your disappointing experience.
Regards,
OUTsurance
OUTsurance's reply28 Jan 2019, 10:04
Official
Good day khanya-ma-luke-s,
Thank you for bringing this matter to our attention.
Weliswa our client services manager contacted you to address you concerns. She assured you that your policy has been cancelled.
We do apologise for your disappointing experience.
Regards,
OUTsurance
Thank you for bringing this matter to our attention.
Weliswa our client services manager contacted you to address you concerns. She assured you that your policy has been cancelled.
We do apologise for your disappointing experience.
Regards,
OUTsurance
