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Makoma M
1 reviews | Active since Nov 2019
16 Dec 2021, 10:42
Car insurance
Outsurance service is poor since they had my car from the 29th of October till today their courtesy days are finished now I am stucked without a car, their manager gave him his word that I am going to get my car Tuesday, Tuesday passed and no one is saying anything, I can't believe I will spend festive without a car my car nogal! I am definitely not recommending it to anyone. When they promise you thinks they make you believe that it will happen cross the bridge you will see. I am not happy at all.
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OUTsurance's replyOfficial
17 Dec 2021, 14:39Hello Makoma M
The delayed repair work to your vehicle and resultant inconvenience this caused you, are most unfortunate, which we sincerely apologise for.
Our claims manager contacted you. It was confirmed that your vehicle is ready for collection and you agreed to have the windscreen replaced at Glasfit, of whom arrangements have been made with.
Thank you for accepting our apologies.
Regards
OUTsurance
The delayed repair work to your vehicle and resultant inconvenience this caused you, are most unfortunate, which we sincerely apologise for.
Our claims manager contacted you. It was confirmed that your vehicle is ready for collection and you agreed to have the windscreen replaced at Glasfit, of whom arrangements have been made with.
Thank you for accepting our apologies.
Regards
OUTsurance
OUTsurance's reply17 Dec 2021, 14:39
Official
Hello Makoma M
The delayed repair work to your vehicle and resultant inconvenience this caused you, are most unfortunate, which we sincerely apologise for.
Our claims manager contacted you. It was confirmed that your vehicle is ready for collection and you agreed to have the windscreen replaced at Glasfit, of whom arrangements have been made with.
Thank you for accepting our apologies.
Regards
OUTsurance
The delayed repair work to your vehicle and resultant inconvenience this caused you, are most unfortunate, which we sincerely apologise for.
Our claims manager contacted you. It was confirmed that your vehicle is ready for collection and you agreed to have the windscreen replaced at Glasfit, of whom arrangements have been made with.
Thank you for accepting our apologies.
Regards
OUTsurance