1 reviews | Active since Sept 2016
Car in for repairs - twice still not completed correctly
<p>I incurred a motor accident on the 19th July 2016. Outsurance appointed a Panelbeater Elegant Square Panelbeaters in East London to repair my car. The car has been in twice for repairs and still shows evidence of poor workmanship. The problem is still not solved. Outsurance appoints such a poor quality service provider to repair vehicles. I live 57km from the Panelbeater, who will compensate me for my the mileage on my car, petrol costs and added inconvenience????? Why was a thorough Quality Assesment not done on the 1st and 2nd release of the vehicle???? Still no reply from Outsurance with a solution on resolving my issue.</p>
Dear Jocy
Please accept our sincerest apology for the service you described. We've note all your concerns and involved our client liaison team manager. She discussed the way forward and confirm one of our assessors will go out to inspect the vehicle. She will provide you with further feedback.
If you require any other assistance, please contact Zandi directly.
Kind regards,
Alet
Dear Jocy
Please accept our sincerest apology for the service you described. We've note all your concerns and involved our client liaison team manager. She discussed the way forward and confirm one of our assessors will go out to inspect the vehicle. She will provide you with further feedback.
If you require any other assistance, please contact Zandi directly.
Kind regards,
Alet