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Pretty M
1 reviews | Active since May 2020
15 May 2020, 02:18
Car claims
I was involved in a car accident in 2019 October which was the third party's fault, i was able to get the details of the person who bumped me before they ran off, i gave outsurance the details of the third party so that i can get my access back, i do not get feedback from them, i dont know whats happening, when i call they give me the same excuse the worst part is they increased my premiums, saying because i claimed they cannot even review my insurance,ive been paying 1500 for an i20 dat has depreciated, im not happy at all
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OUTsurance's replyOfficial
15 May 2020, 14:03Hi Pretty
What you describe is very concerning and we take it very seriously. We completely understand how the experience has made you feel and apologise you have to find yourself in that position.
We escalated this matter to our legal recoveries department for urgent attention and assistance. Our manager will call you to address your concerns and assist accordingly with resolve.
Regards
OUTsurance
What you describe is very concerning and we take it very seriously. We completely understand how the experience has made you feel and apologise you have to find yourself in that position.
We escalated this matter to our legal recoveries department for urgent attention and assistance. Our manager will call you to address your concerns and assist accordingly with resolve.
Regards
OUTsurance
OUTsurance's reply15 May 2020, 14:03
Official
Hi Pretty
What you describe is very concerning and we take it very seriously. We completely understand how the experience has made you feel and apologise you have to find yourself in that position.
We escalated this matter to our legal recoveries department for urgent attention and assistance. Our manager will call you to address your concerns and assist accordingly with resolve.
Regards
OUTsurance
What you describe is very concerning and we take it very seriously. We completely understand how the experience has made you feel and apologise you have to find yourself in that position.
We escalated this matter to our legal recoveries department for urgent attention and assistance. Our manager will call you to address your concerns and assist accordingly with resolve.
Regards
OUTsurance