SR
Simone R

1 reviews | Active since Oct 2017

24 Oct 2017, 14:19

Car at SP for 4 weeks with no feedback

My vehicle has been at the SP for the last 4 weeks yet we are to receive feedback on when it will be ready. There has been no feedback from the claims consultant and the SP workshop manager Maria keeps lying and making false promises. All i want to know is when will my car be ready?!!!!

0
Replies (1)
OUTsurance
OUTsurance's reply26 Oct 2017, 14:40
Official

Hello ***

We are truly sorry about the taxing service experience! Thank you for bringing the matter to our attention.

Trivashen provided you with an update on the repair and we were given he assurance by the service provider that the vehicle will be ready for collection tomorrow.

He also confirmed recourse offered and we thank you for your further patience in the matter.

Regards

Dinky