FS
Firoza S

1 reviews | Active since Nov 2016

22 Nov 2016, 10:40

Car accident services - failed

<p>My boyfriend had a car accident on 30 th of August 2016. He doesn't have insurance, but the guy who hit him was driving a company car and they're covered with outsurance. Quotes were done about the car but the car has been standing for six months with no communication for the car to be fixed.. My boyfriend's car has been standing for 2 months, with correspondance from Outsurance.. Paper work was sent from Septemeber to October, again no communication or call backs about the car or being paid out,</p>

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Replies (1)
OUTsurance
OUTsurance's reply23 Nov 2016, 12:48
Official

We are sorry about the inconvenience you are experiencing. We unfortunately only received the documents in October and have since validated the 3rd party claim.

Our liability claims manager, Corrie contacted you and sent the settlement offer to you via e-mail.

We will finalise the claim as soon as possible.

Regards

Dinky

Best regards,