Can't get them to take my money

Item: OUTsurance
Rating: 1
Author: Gerhard V

I tried to get a quote from Outsurance, but their website is a joke. They called me, but when I answered the phone there was no one on the other side. They sure aren't splurging on expensive call centres.

Helpful (0)

Replies (1)

OUTsurance's replyOfficial

25 Feb 2020, 11:42

Hi Gerhard

You are right to want an informative, user-friendly website and we completely understand your concerns. We are sorry for the bad telephony experience and would like to look into the matter and assist you accordingly.

We escalated your query to our Client Care Team and one of our advisors will be in touch to assist you and address your concerns.

Regards
OUTsurance

OUTsurance's reply25 Feb 2020, 11:42

Official