CANT DIE WITHOUT NOTIFYING OUTSURANCE

GOOD DAY<br> <br> PLEASE ADVISE HOW A DEAD PERSON SHOULD CHANGE HIS INSURANCE DETAILS WITH OUTSURANCE BECAUSE YOUR CLIENT CARE PEOPLE DONT LISTEN PROPERLY AND WANT ME TO GET POWER OF ATTORNEY AND IN THE MEAN TIME THE POLICY HAS LAPSED.<br> <br> NEVERMIND THAT WE HAVE TO DEAL WITH A LOSS IN OUR FAMILY AND BATTLE TO GET A DEATH CERTIFICATE BUT THEN WE MUST DEAL WITH INCONSIDERATE PEOPLE WHO WORK FOR OUTSURANCE.<br> <br> WHAT SHALL I DO NOW???