NS
Nthateng S

1 reviews | Active since Aug 2012

30 Nov 2015, 08:57

CANCELLATION OF POLICY IS A FREAKEN NIGHTMARE

I'm just disappointed at Outsurance.<br> <br> Firstly you can never just call in an get a quotation, instead you are cornered into taking a policy. My policy didn't have all the extra's are asked for and the excess was almost double to what i'm currently paying at Momentum. They will give you low premiums but be careful because you will pay out of your butt come excess time.<br> I mean to replace a windscreen you will have to pay an excess of R3500, where is the sense in that.<br> I called to amend my policy and this was still not done satisfactorily.<br> Then the nightmare came when i had to cancel my policy, they make it almost impossible for you to cancel and the agents go out of their way to discredit other insurance companies. (Thats just low).<br> <br> Long story cut short always insist on a quotation if they try corner you into a policy then just simply hang up.<br> Never take a policy with Outsurnace because cancelling it is a nightmare. They will talk **** about other insurers just to keep you and you will definitely not get your R400 back.

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