1 reviews | Active since Sept 2013
Cancellation of policy
<p>I called in to cancel my policy and the consultant who was supposed to assist me was being TERRIBLY DIFFICULT! I should not have to repeat myself over and over again as to WHY I didnt want to be insured with them anymore. Learn to respect clients wishes and do what is requested, you cant force a client to stay with a insurer if they dont want to.</p>
Hello LeratoLira
We appreciate your feedback .
Our client care manager, Brian contacted you with an apology after having audited the call.
We will discuss the poor conduct with our advisor.
Regards
Dinky
Hello LeratoLira
We appreciate your feedback .
Our client care manager, Brian contacted you with an apology after having audited the call.
We will discuss the poor conduct with our advisor.
Regards
Dinky
