1 reviews | Active since May 2017

19 Jun 2018, 18:58

Cancellation of Cover

Hi,

As a client of Outsurance for close to 5 years now and being over the age of 25 (where monthly premiums were promised to decrease) am being told that my already high monthly cover is not only decreasing as promised or even remaining the same, but INCREASING?

Please be advised that I will be cancelling my insurance with OUTsurance tomorrow morning and be moving to a better rated cover - where they actually keep their promises.

Very disappointed.

Jessica.

0
Replies (1)
OUTsurance
OUTsurance's reply20 Jun 2018, 14:51
Official

Hello jessica-downey

Thank you for your feedback.

Our client care advisor was in contact with you and the rerate principles were explained.

We are pleased to know we could have assisted you and you are satisfied with the outcome.

Regards

Dinky