Cancellation Nightmare confirmed 050322

Cancellation is a nightmare, you HAVE to phone them and then listen to a whole song and dance about what they can do for you. They have this whole self help portal that is great until you cancel your policy, it CANNOT be done online, there is NO email to use either. The more I'm wanting to cancel the more they try and see what they can do. All I want is a direct conversation, yes we have made note of cancellation and this is how it will work, DONE.

Outsurance I hereby give notice of cancellation of my policy, the new insurance cover will take effect 25 March 2022. Kindly cancel any future debit orders. Thank you.