MS
Martha S
1 reviews | Active since Apr 2021
29 May 2021, 22:00
Cancelation of policy
I have hard a funeral policy with them since 2019 because I was struggling I called to notify them to put my premium on pause which they agreed now they send me an email saying that they have cancelled my policy and I don't understand how please assist
Helpful (0)
Replies (1)0
Replies (1)
OUTsurance's replyOfficial
01 Jun 2021, 14:33Hello Martha
Thank you for reaching out to us. It is unfortunate your service experience was so disappointing!
Our client care manager, Michelle, contacted and assisted you by reinstating your brother's policy.
Thank you for accepting our apologies.
Regards
OUTsurance
Thank you for reaching out to us. It is unfortunate your service experience was so disappointing!
Our client care manager, Michelle, contacted and assisted you by reinstating your brother's policy.
Thank you for accepting our apologies.
Regards
OUTsurance
OUTsurance's reply01 Jun 2021, 14:33
Official
Hello Martha
Thank you for reaching out to us. It is unfortunate your service experience was so disappointing!
Our client care manager, Michelle, contacted and assisted you by reinstating your brother's policy.
Thank you for accepting our apologies.
Regards
OUTsurance
Thank you for reaching out to us. It is unfortunate your service experience was so disappointing!
Our client care manager, Michelle, contacted and assisted you by reinstating your brother's policy.
Thank you for accepting our apologies.
Regards
OUTsurance