NM
Noma M
1 reviews | Active since Oct 2020
16 Feb 2024, 12:40
Cancel my policy. You are ***********.
I am trying to cancel my policy and they are taking me from piller to post. I called thrice already. Im so glad I found another insurer. They are *********** and act like the policy is not voluntary and you owe them. I would not recommend them to anyone.
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Replies (1)
OUTsurance's replyOfficial
16 Feb 2024, 13:11Hello Noma
Thank you for your feedback.
We are very sorry to see you were not assisted right away and that we made you feel indebted to us.
The policy was now cancelled, but our client care manager will audit the discussion and contact you with feedback. His findings will also be shared with our advisor.
Regards
Dinky
Thank you for your feedback.
We are very sorry to see you were not assisted right away and that we made you feel indebted to us.
The policy was now cancelled, but our client care manager will audit the discussion and contact you with feedback. His findings will also be shared with our advisor.
Regards
Dinky
OUTsurance's reply16 Feb 2024, 13:11
Official
Hello Noma
Thank you for your feedback.
We are very sorry to see you were not assisted right away and that we made you feel indebted to us.
The policy was now cancelled, but our client care manager will audit the discussion and contact you with feedback. His findings will also be shared with our advisor.
Regards
Dinky
Thank you for your feedback.
We are very sorry to see you were not assisted right away and that we made you feel indebted to us.
The policy was now cancelled, but our client care manager will audit the discussion and contact you with feedback. His findings will also be shared with our advisor.
Regards
Dinky