1 reviews | Active since Oct 2016
Can't take this ...
<p>Been waiting 2 weeks now for someone to call me back regarding my policy ... How difficult can it be to get someone in afrikaans to call me between 12 and 12h30 ??? Really sad ... </p>
We are truly sorry you were not assisted when you notified us of your request from the onset. We will address the poor service internally.
Our client care manager, Yolandi contacted you this afternoon, and will call you again at 16h30 as you now requested.
Regards
Dinky
We are truly sorry you were not assisted when you notified us of your request from the onset. We will address the poor service internally.
Our client care manager, Yolandi contacted you this afternoon, and will call you again at 16h30 as you now requested.
Regards
Dinky
We are truly sorry you were not assisted when you notified us of your request from the onset. We will address the poor service internally.
Our client care manager, Yolandi contacted you this afternoon, and will call you again at 16h30 as you now requested.
Regards
Dinky
We are truly sorry you were not assisted when you notified us of your request from the onset. We will address the poor service internally.
Our client care manager, Yolandi contacted you this afternoon, and will call you again at 16h30 as you now requested.
Regards
Dinky
Hi so it's me again . I did have a short chat with Yolandi . Please understand I don't work a normal 9 to 5 kinda job . So I truly think if customer service ment anything to you guys , you would have gave me a call back the same day I wanted to speak to someone in afrikaans . Not a week or 2 down the line after posting this . So if no one can call me tomorrow between 12 and 12 H 30 please note that my policy won't be paid and the debit order canceled . This is my Email adress ********** if you like , please set me up with someone in afrikaans ... Have a kickass day .
Hi so it's me again . I did have a short chat with Yolandi . Please understand I don't work a normal 9 to 5 kinda job . So I truly think if customer service ment anything to you guys , you would have gave me a call back the same day I wanted to speak to someone in afrikaans . Not a week or 2 down the line after posting this . So if no one can call me tomorrow between 12 and 12 H 30 please note that my policy won't be paid and the debit order canceled . This is my Email adress ********** if you like , please set me up with someone in afrikaans ... Have a kickass day .