1 reviews | Active since Jun 2015
Can't take no for an answer!!!!
My number was given to the call centre by a friend who said they would give me a quote. After a 40minute long conversation with the agent, outsurance still quoted me higher than my current insurance. I told the lady i would have to think about it and she then started forcing me to take this cover basically saying that there shouldn't be anything to think about. She then told me that she was setting my debit order for August even though i said i was still unsure about the cover and that outsurance claims to beat your quote or give you R400. I reluctantly continued with the call even though i told her she was ambushing me..she then asked for my account information even though she knew i was hesitant but i never gave it to her as my phone died which i am grateful for. What was supposed to be a quote turned out to be an ambushing to force me to take more expensive cover without the option of me having time to think about it and get back to the agent. Very disappointed in this pressure from outsurance. Potential clients should have the option to think about something if they need to instead of being strong armed by call centre agents!!!!
