qL
quentin L
1 reviews | Active since Nov 2020
11 Dec 2020, 15:27
But why
cancelled my funeral policy in June the still taking Money
Helpful (0)
Replies (2)0
Replies (2)qL
quentin L's updateReviewer Update
11 Dec 2020, 16:01OUTSURANCE
Hi, we have been unable to reach you. Your cover with us remains active. P lease call us on ***should you wish to make any changes. This is what I get I would like my policy to be cancelled and refunded Thank you
Hi, we have been unable to reach you. Your cover with us remains active. P lease call us on ***should you wish to make any changes. This is what I get I would like my policy to be cancelled and refunded Thank you
qL
quentin L's update11 Dec 2020, 16:01
Reviewer Update
OUTSURANCE
Hi, we have been unable to reach you. Your cover with us remains active. P lease call us on ***should you wish to make any changes. This is what I get I would like my policy to be cancelled and refunded Thank you
Hi, we have been unable to reach you. Your cover with us remains active. P lease call us on ***should you wish to make any changes. This is what I get I would like my policy to be cancelled and refunded Thank you
OUTsurance's replyOfficial
30 Dec 2020, 16:28Good afternoon Quentin Following our private reply to you, we immediately escalated the matter to our client care manager for urgent attention. Our client care manager attempted to contact you with no success, we have sent you correspondence to advise you of this. We can confirm that your policy with us has been cancelled and confirmation of the cancellation has been emailed to you. Thank you for brining your concerns to our attention. RegardsOUTsurance
OUTsurance's reply30 Dec 2020, 16:28
Official
Good afternoon Quentin Following our private reply to you, we immediately escalated the matter to our client care manager for urgent attention. Our client care manager attempted to contact you with no success, we have sent you correspondence to advise you of this. We can confirm that your policy with us has been cancelled and confirmation of the cancellation has been emailed to you. Thank you for brining your concerns to our attention. RegardsOUTsurance