TG
Travis G

1 reviews | Active since Apr 2022

28 Jun 2023, 09:53

Business owners beware

Absolutely pathetic I will never use them again As a business owner and a property owner I am disgusted by their service and no pay out for our claims

The business property we own , was rented by a company that went into liquidation and we could not remove any goods for some time and during this time we kept up all the security measures and had 24/7 response and even a early detection cameras but once we had been broken into and just claimed the repairs to the building , outsurance refused to pay out ,because we did not have a tenant, the biggest load of **** ever ,not to mention it took 3 months to come to this conclusion

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Replies (2)
TG
Travis G's update29 Jun 2023, 16:59
Reviewer Update
Well little too late , the company is no longer a client and we will not use your services again .

Thank you for you for nothing and taking our money and not compensating us for what was due to us .

In our most difficult time with not getting any source of revenue due to the tenants liquidation and assets stuck in our building ,you could not even settle this small claim for minor damages to the property


OUTsurance
OUTsurance's reply07 Jul 2023, 16:23
Official
Good afternoon Travis,

Thank you for bringing your concerns to our attention and for allowing us the opportuity to review your claim.

After a full investigation we noticed that there were inconsistencies that allowed us to change our decision.

We are glad that we were able to settle your claim to your satisfaction and are truly sorry for the inconvenience caused.

Regards,
The OUTsurance Team