BG
Bev G

1 reviews | Active since Dec 2024

19 Aug 2026, 08:30

Burst Geyser at home.

We had a burst geyser on Monday morning, I contacted OUTsurance and a plumber and assistant arrived to assess the extent of the damage 1.5 hours later. The geyser needed to be replaced and another team was sent on Tuesday morning and by lunchtime we had a new geyser and hot water again. Both teams from DRM projects were very efficient and pleasant. Nandi and Thomas from Outsurance kept me updated and explained each step of the process. Due to being pensioners, we have no excess, so this was a worry-free experience - thank you OUTsurance.

0
Replies (1)
OUTsurance
OUTsurance's reply19 Aug 2026, 08:30
Official
Hello Bev , We strive to provide awesome service to our clients, and it is fantastic to know our efforts have paid off. Our team will be delighted with this review! Thank you for your continued support—it truly means a lot to us. Kind regards, The OUTsurance Team