zZ
zurcherw Z

1 reviews | Active since Sept 2017

10 Jul 2020, 11:06

Bunch of ********.

They make **** ads telling you if you beat thier price, they will pay you R500-R1500. I beat them with my insurance, yet they make all excuses why they better & this & that. They quote me R360, yet I pay R620 - R410 (R210 total) for my good driving & I've bee claim free for more then 3 years. Like they too scared to pay the R1500 they must pay now. Bunch of ********.

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Replies (7)
OUTsurance
OUTsurance's reply10 Jul 2020, 14:16
Official
Good day Warren,

Certainly no ****, we have paid out millions in the promotion.

Lethabo from our quote promotion team has been unsuccessful in her attempts to contact you. She has subsequently sent you an email informing you of the documents we require. 

Once you respond to her email, she will guide you through the process.

Regards,
OUTsurance
zZ
zurcherw Z's update25 Jan 2021, 14:28
Reviewer Update
Even if I send the right documents through, you will still find an excuse not to pay.
OUTsurance
OUTsurance's reply26 Jan 2021, 14:00
Official
It would not make sense for us to dupe any client. If you have provided all the relevant documents and all Ts and Cs are met, we will pay you R500 or R1500 if you have been claims free for 3 years.

Regards,
OUTsurance
zZ
zurcherw Z's update22 Feb 2021, 14:55
Reviewer Update
My monthly insurance is R567.07 - R292.84 (Good Driving) = R274.23. I got a new quote from yous at R397 is the best yous can do.im paying over R120 less. Now lets see if you willing to pay the R1500 as i have been claim free over 4 years.
OUTsurance
OUTsurance's reply24 Feb 2021, 12:15
Official
Good day Warren,

It's a pity we couldn't offer you a saving.

Gina our quote promotion manager has sent you the link in order for you to participate in the promotion. Once you have uploaded the relevant documents, we will finalise the process with you.

Regards,
OUTsurance
zZ
zurcherw Z's update11 Mar 2021, 10:38
Reviewer Update
As i thought, they finally offered me the R1500, as i did beat their quote, you so called sent me a link to apply for the offer, which i cant find & ive send so many emails & no help. Looks like im never going to get the R1500 i was promised. All you need is my banking details & pay it, that easy.
OUTsurance
OUTsurance's reply11 Mar 2021, 11:37
Official
Good day Warren,

This is concerning feedback to see no one has responded to your email. We have requested Gina to urgently contact you.

For ease of reference we have sent you a private message with Gina's email address.

We are sorry for the delay.

Regards,
OUTsurance