KS
Keshmira S
1 reviews | Active since Apr 2011
13 Nov 2018, 12:34
Bullies!!!
I contacted Outsurance for a quote - the consultants are nothing but bullies and attempted to threaten my credit history if I dont go with them. Nice to know this is how Outsurance does business - absolutely terrible service!!!
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OUTsurance's replyOfficial
14 Nov 2018, 15:14Hello keshmiras
We appreciate your feedback.
Our sales manager, Nereesa audited both calls and contacted you to provide you with an apology and feedback. We could have done so much better by explaining our excess and internal procedures.
We discussed our findings with the relevant staff members to ensure no other client has a similar experience.
Regards
Dinky
We appreciate your feedback.
Our sales manager, Nereesa audited both calls and contacted you to provide you with an apology and feedback. We could have done so much better by explaining our excess and internal procedures.
We discussed our findings with the relevant staff members to ensure no other client has a similar experience.
Regards
Dinky
OUTsurance's reply14 Nov 2018, 15:14
Official
Hello keshmiras
We appreciate your feedback.
Our sales manager, Nereesa audited both calls and contacted you to provide you with an apology and feedback. We could have done so much better by explaining our excess and internal procedures.
We discussed our findings with the relevant staff members to ensure no other client has a similar experience.
Regards
Dinky
We appreciate your feedback.
Our sales manager, Nereesa audited both calls and contacted you to provide you with an apology and feedback. We could have done so much better by explaining our excess and internal procedures.
We discussed our findings with the relevant staff members to ensure no other client has a similar experience.
Regards
Dinky