KN
Keatlegile N
1 reviews | Active since Jan 2019
24 Jul 2022, 10:29
BRING MY REFUND!!! ********
These people are a **** I asked for my policy commencement date to be moved to July, the agreed as I had not cancelled my insurance with my previous insurance, I was told they would refund me for the month of June within 7 days and it's already heading towards ends of July I'm being taken from pillar to post whenever I call to ask about my refund. Each time the date for the refund keeps changing I wish they were as helpful and eager as they were when I was doing a quote. I'm so disappointed with this company
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Replies (1)0
Replies (1)OUTsurance's replyOfficial
26 Jul 2022, 15:57Hello Keatlegile
Thank you for bringing the matter to our attention.
You have our sincere apologies for the delay in ensuring the premium is refunded. The reason for the delay was identified and addressed with our advisor.
The refund was since finalised for you.
Regards
OUTsurance
Thank you for bringing the matter to our attention.
You have our sincere apologies for the delay in ensuring the premium is refunded. The reason for the delay was identified and addressed with our advisor.
The refund was since finalised for you.
Regards
OUTsurance
Best regards,
OUTsurance's reply26 Jul 2022, 15:57
Official
Hello Keatlegile
Thank you for bringing the matter to our attention.
You have our sincere apologies for the delay in ensuring the premium is refunded. The reason for the delay was identified and addressed with our advisor.
The refund was since finalised for you.
Regards
OUTsurance
Thank you for bringing the matter to our attention.
You have our sincere apologies for the delay in ensuring the premium is refunded. The reason for the delay was identified and addressed with our advisor.
The refund was since finalised for you.
Regards
OUTsurance
Best regards,
