PU
Peter U

1 reviews | Active since Dec 2014

06 May 2020, 19:17

Bond paid off

I have recently paid off my house and even though I have contacted Outsuarance to cancel the insurance of the house they still call me because they cant collect the premiums. I have taken a business insurance product with them and I dont understand why i am being called every now and then for premiums that cant be collected as the bond account has been closed.

0
Replies (1)
OUTsurance
OUTsurance's reply07 May 2020, 13:15
Official
Good day Peter,

Thank you for notifying us.

Hanlie our client care manager contacted you to address your concerns. She confirmed your policy has been cancelled and the building moved onto your business policy.

We do apologise for the inconvenience caused.

Regards,
OUTsurance