CV
Chantelle V

1 reviews | Active since Sept 2024

26 Sept 2024, 10:22

Biggest ****s as long as they get your money

They dont email you cause they try to avoid for you to have prove for the ombudsman and lawsuits like Shane Ramsay at legal and the complaints dep and legal team and their reply will always be you the fault they try to reach you they owe me a refund but are quick to call the bank and said i didnt pay them but they never pay out my claim which they bridged the comprehensive cover contracts worst insurance company never use they they a ****

0
Replies (1)
OUTsurance
OUTsurance's reply27 Sept 2024, 07:51
Official
Good day Chantelle,

Thank you for bringing this matter to our attention.

Our legal manager, Simon, has been unsuccessful in his attempts to reach you. He has also sent you an SMS and email. Please email Simon on the email address provided and he will in turn call you to address your concerns. We will address the lapse in service accordingly.

We do apologise for the delay in service.

Regards,
The OUTsurance Team