TM
Thabo M
1 reviews | Active since Jul 2023
01 Aug 2023, 13:16
Biggest ****mer ever!!!!!!
Outsurance is a filthy business, that's taking advantage of old woman such as my mother. She has been requesting a copy of her call to be send since January, which was suplpsed to be sent to her in 30 days of request. Her claim is over a year old, You ate still deducting R1300 each month yet you do not want to pay her what she signed up go. You don't want to respond to my emails or her lawyers emails. You are filthy ****s. ****mers and horrible people who should not be allowed to continue robbing people. You are disgusting outsurance.
Helpful (0)
Replies (2)0
Replies (2)OUTsurance's replyOfficial
01 Aug 2023, 14:40Good day Thabo,
We acknowledge receipt of your review. The delay you describe is unacceptable. We have escalated the matter to a client services manager.
We do apologise for the delay in service.
Regards,
The OUTsurance Team
We acknowledge receipt of your review. The delay you describe is unacceptable. We have escalated the matter to a client services manager.
We do apologise for the delay in service.
Regards,
The OUTsurance Team
Best regards,
OUTsurance's reply01 Aug 2023, 14:40
Official
Good day Thabo,
We acknowledge receipt of your review. The delay you describe is unacceptable. We have escalated the matter to a client services manager.
We do apologise for the delay in service.
Regards,
The OUTsurance Team
We acknowledge receipt of your review. The delay you describe is unacceptable. We have escalated the matter to a client services manager.
We do apologise for the delay in service.
Regards,
The OUTsurance Team
Best regards,
OUTsurance's replyOfficial
04 Aug 2023, 15:54Good day Thabo,
Your review is concerning and certainly not the level of service we usually deliver.
After responding privately to your review, we escalated the matter to Trish our client services manager. Trish has advised you that the relevant call recording has been emailed to you and she also advised you on the steps to follow in order to retrieve the call.
We do apologise for the delay and the inconvenience caused as a result.
Regards,The OUTsurance Team
Your review is concerning and certainly not the level of service we usually deliver.
After responding privately to your review, we escalated the matter to Trish our client services manager. Trish has advised you that the relevant call recording has been emailed to you and she also advised you on the steps to follow in order to retrieve the call.
We do apologise for the delay and the inconvenience caused as a result.
Regards,The OUTsurance Team
Best regards,
OUTsurance's reply04 Aug 2023, 15:54
Official
Good day Thabo,
Your review is concerning and certainly not the level of service we usually deliver.
After responding privately to your review, we escalated the matter to Trish our client services manager. Trish has advised you that the relevant call recording has been emailed to you and she also advised you on the steps to follow in order to retrieve the call.
We do apologise for the delay and the inconvenience caused as a result.
Regards,The OUTsurance Team
Your review is concerning and certainly not the level of service we usually deliver.
After responding privately to your review, we escalated the matter to Trish our client services manager. Trish has advised you that the relevant call recording has been emailed to you and she also advised you on the steps to follow in order to retrieve the call.
We do apologise for the delay and the inconvenience caused as a result.
Regards,The OUTsurance Team
Best regards,
