Beyond Frustrated

CLAIM NR ***<br> It's 107 days after the accident and my vehicle is still not repaired.<br> All feedback and follow-up attempts was my own, and made at Cell rates. Zero feedback or follow-up attempts from Outsurance.<br> So far I dealt with 4 different advisers. 1. Lebo Twani - Went on Annual leave without notifying me thereoff. I only found out about it on my next feedback attempt. 2. Chareen Boshoff resigned without notifying me thereof.<br> Outsurance advised me to sign the Settlement Release form whereby I agree to Discharge Outsurance of any further claims, demands, damages, actions etc etc etc. once signed. Two Pannelshops, (both on the Outsurance Pannel) advised me not to sign the offer due to cost of possible underlying damages which they might come across when commencing with the repair....Why? These contradicting messages make one doubt the credibility of the supplier and insurer. <br> I got reffered to Targa Pannelbeaters. I checked on the web for their office nr, but their's none. Just a Cell nr - UNPROFESSIONAL!<br> Targa do not accept Outsurance Assessment report. They first need to check with their Estimator. I send Poppy the Outsurance report. It's now 4 days...and no feedback.