NM
Nhlamulo M
1 reviews | Active since Jan 2023
06 Jan 2023, 09:03
Beyond disappointed with your desperation!
Please stop being desperate for customers, if they say they cannot take your policy please respect that! Don’t debit their account and confirm the policy without their concern! I am beyond disappointed with such a reputable brand!
Helpful (0)
Replies (3)0
Replies (3)
OUTsurance's replyOfficial
06 Jan 2023, 14:26Good afternoon Nhlamulo,
Thank you for raising your concerns and allowing us the opportunity to review.
The call was audited, and cover was activated as per your request.
We apologise if there was a misunderstanding.
The policy has been cancelled and the call can be made available to you on request.
Regards,
OUTsurance
Thank you for raising your concerns and allowing us the opportunity to review.
The call was audited, and cover was activated as per your request.
We apologise if there was a misunderstanding.
The policy has been cancelled and the call can be made available to you on request.
Regards,
OUTsurance
OUTsurance's reply06 Jan 2023, 14:26
Official
Good afternoon Nhlamulo,
Thank you for raising your concerns and allowing us the opportunity to review.
The call was audited, and cover was activated as per your request.
We apologise if there was a misunderstanding.
The policy has been cancelled and the call can be made available to you on request.
Regards,
OUTsurance
Thank you for raising your concerns and allowing us the opportunity to review.
The call was audited, and cover was activated as per your request.
We apologise if there was a misunderstanding.
The policy has been cancelled and the call can be made available to you on request.
Regards,
OUTsurance
NM
Nhlamulo M's updateReviewer Update
06 Jan 2023, 14:38Oh WOW, I must be crazy to be disappointed over nothing right! If I were you I would have listened to all calls and not just 1 call. MaybeI should cancel all my policies with OUTsurance than to deal with arrogant rude people!
NM
Nhlamulo M's update06 Jan 2023, 14:38
Reviewer Update
Oh WOW, I must be crazy to be disappointed over nothing right! If I were you I would have listened to all calls and not just 1 call. MaybeI should cancel all my policies with OUTsurance than to deal with arrogant rude people!
OUTsurance's replyOfficial
06 Jan 2023, 15:16Good afternoon Nhlamulo,
We will ensure that all calls are audited.
We are so sorry for the inconvenience caused.
Regards,
OUTsurance
We will ensure that all calls are audited.
We are so sorry for the inconvenience caused.
Regards,
OUTsurance
OUTsurance's reply06 Jan 2023, 15:16
Official
Good afternoon Nhlamulo,
We will ensure that all calls are audited.
We are so sorry for the inconvenience caused.
Regards,
OUTsurance
We will ensure that all calls are audited.
We are so sorry for the inconvenience caused.
Regards,
OUTsurance