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Nevenka N
1 reviews | Active since Dec 2019
19 Sept 2023, 19:28
Beyond disappointed
So disappointed in this company. Been a client for 20 years. Paying thousands every month. First claim lodged and they are only willing to cover a fifth of our asset. Will investigate other insurance options
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OUTsurance's replyOfficial
26 Sept 2023, 08:47Good day Nevenka,
Thank you for your feedback.
Further to our private response, we can confirm that our claims manager, Ntlhari, contacted you to address your concerns. Ntlhari discussed the recourse with you and you were happy with his intervention.
Thanks for accepting our apologies.
Regards,
The OUTsurance Team
Thank you for your feedback.
Further to our private response, we can confirm that our claims manager, Ntlhari, contacted you to address your concerns. Ntlhari discussed the recourse with you and you were happy with his intervention.
Thanks for accepting our apologies.
Regards,
The OUTsurance Team
OUTsurance's reply26 Sept 2023, 08:47
Official
Good day Nevenka,
Thank you for your feedback.
Further to our private response, we can confirm that our claims manager, Ntlhari, contacted you to address your concerns. Ntlhari discussed the recourse with you and you were happy with his intervention.
Thanks for accepting our apologies.
Regards,
The OUTsurance Team
Thank you for your feedback.
Further to our private response, we can confirm that our claims manager, Ntlhari, contacted you to address your concerns. Ntlhari discussed the recourse with you and you were happy with his intervention.
Thanks for accepting our apologies.
Regards,
The OUTsurance Team