pp
petersen.riyaad petersen.riyaad
1 reviews | Active since Sept 2016
31 Jan 2025, 11:41
Bewasre of Outsurance motor warranty
Motor Warranty with Outsurance.
Please be careful when taking out a motor warranty policy with OUTsurance. When they want you to sign on they are full of promises but when push comes to shove, they are quick to deny your claim. When I signed up for the motor warranty nothing on the policy document was properly explained to me. Now that I have a claim they find to deny the claim. They also use different agents to call you although you have dealth with a specific agent.
Helpful (0)
Replies (1)0
Replies (1)
OUTsurance's replyOfficial
06 Feb 2025, 15:16Good day Riyaad,
Thank you for giving us the opportunity to look into the matter.
We exist to settle all valid claims. Our dispute manager, Quinton, contacted you to discuss the claim rejection in detail. Unfortunately, the parts claimed for are not covered by the policy. Only parts that are listed in the benefit table are covered.
We do apologise for the disappointing outcome of your claim.
Regards,
The OUTsurance Team
Thank you for giving us the opportunity to look into the matter.
We exist to settle all valid claims. Our dispute manager, Quinton, contacted you to discuss the claim rejection in detail. Unfortunately, the parts claimed for are not covered by the policy. Only parts that are listed in the benefit table are covered.
We do apologise for the disappointing outcome of your claim.
Regards,
The OUTsurance Team
OUTsurance's reply06 Feb 2025, 15:16
Official
Good day Riyaad,
Thank you for giving us the opportunity to look into the matter.
We exist to settle all valid claims. Our dispute manager, Quinton, contacted you to discuss the claim rejection in detail. Unfortunately, the parts claimed for are not covered by the policy. Only parts that are listed in the benefit table are covered.
We do apologise for the disappointing outcome of your claim.
Regards,
The OUTsurance Team
Thank you for giving us the opportunity to look into the matter.
We exist to settle all valid claims. Our dispute manager, Quinton, contacted you to discuss the claim rejection in detail. Unfortunately, the parts claimed for are not covered by the policy. Only parts that are listed in the benefit table are covered.
We do apologise for the disappointing outcome of your claim.
Regards,
The OUTsurance Team