Beware of the non existent fine print

Very dissapointed my groceries especially my meat got spoiled and had to be discarded after having no power for almost two days , today I was told they cannot honour my claim for food spoilage which is valid but since my fridge didn't break they won't honour the fact that almost R1000 worth of meat and frozen food got spoilt , you diligently pay your premiums but get bogged down by small print not communicated to you once you do have the unfortunate need to claim ..time to find a more transparent insurance company