BEWARE OF OUTSURANCE !!! - PART 2

AS DESCRIBED IN DETAIL IN MY PREVIOUS COMPLAINT MY VEHICLE WAS INVOLVED IN AN ACCIDENT ON 17/9/2015. MY VEHICLE WAS TOWED AWAY TO THE OUTSURANCE YARD AND ONLY RETURNED AFTER MY CLAIM WAS REJECTED ON 9/10/2015. MY VEHICLE WAS DELIVERED TO MY PANELBEATER ON THE 13/10/2015. I PROVED TO OUTSURANCE THAT THE BOOT MAT WAS TAKEN FROM MY CAR WHILST MY CAR WAS KEPT AT THE OUTSURANCE YARD. I WAS REIMBURSED FOR THIS BY OUTSURANCE. NOW THIS IS MY COMPLAINT. ON THE 21/10/2015 MY PANELBEATER ADVISED ME THAT AND I QUOTE FROM HIS CONFIRMATION LETTER:\\THE ABOVEMENTIONED VEHICLE WAS ON THE OUTSURANCE LOT AND WAS BROUGHT TO US FOR REPAIRS ON THE 13/10/2015. WE HAVE STARTED REPAIRS ON THE VEHICLE AND WE NOTICED THAT THE RIGHT FRONT HEADLAMP CONTROL UNIT WAS TAKEN OUT.\PLEASE NOTE OUTSURANCE HAS DECIDED TO WRITE OFF MY VEHICLE FROM THE START. THERE WERE NO DAMAGE TO THE RIGHT FRONT OF MY VEHICLE. ONLY THE LEFT FRONT WAS DAMAGED IN THE ACCIDENT. FURTHERMORE THIS CONTROL UNIT HAD TO BE UN*****ED AS CAN BE SEEN ON THE PHOTO E-MAILED TO YOUR ADVISOR. I E-MAILED THE ADVISOR A COUPLE OF TIMES IN THIS REGARD BUT THEY DID NOT ONCE REPLY. THE REPLACEMENT COST OF THIS PART IS R4890.60. ALL I WANT IS JUSTICE !!!!\"\"\""