Beware

make sure you have everything in written form....telephone discussions are their best way of making money. had a recent incident where my daughter was involved in a slight accident. submitted claim. had a virtual assesment. was assigned a service provider who could only fit my vehicle in for repairs month after accident. when i complained i was immediately offered a cash settlement. wow am i glad i did not fall for that one. had my own quotation done was almost double the claim amount. then i requested an assessor to visit the vehicle physically. he was surprised to hear that only a virtual assessment was done. his assessment came close to my own quotation. i agreed to the service provider having repair my car even though it was going to be along time without my vehicle. we had a replacement arranged for thirty days. on the thirtieth day i was informed that additional work needed to be done and that outsurance needs to approve. needless to say i ended up having a telephonic decline on extending the car hire. after which i requested my policy to be cancelled. that was 27 may. i received my vehicle yesterday beautifully repaired!!! surprised this morning by debit order that is stil going off??? what is it with this world?? make sure you have read the small print, and have everything on email or you will fall short. take your money month after month but when it comes to your covering it means nothing!! money making ****s.