G
Gerrit
1 reviews | Active since Jun 2022
14 Nov 2024, 10:22
Better off with another company.
When I first needed them the immobiliser in my car failed and I called them to tow my car a 1km they couldn’t help.
Recently my car has been broken into. It was locked inside a garage. They stole everything in my car including my battery. They offered to pay back R1000. I had to catch lifts and walk everywhere to get my own car sorted because this company is too greedy. They also cancelled my outbonus even though I declined the claim. I pay R500pm for my insurance and they couldn’t assist me once!
My point being is you’re paying for insurance
Helpful (0)
Replies (1)0
Replies (1)OUTsurance's replyOfficial
18 Nov 2024, 13:00Hello Gerrit
Following our private reply to you, our claims manager confirmed the cost of the repairs vs the excess you are liable to pay, led to your withdrawing your claim. She was unable to reach you to discuss your concerns with you and you have sadly since cancelled your policy with us.
We are sorry about the disappointment.
Regards
The OUTsurance Team
Following our private reply to you, our claims manager confirmed the cost of the repairs vs the excess you are liable to pay, led to your withdrawing your claim. She was unable to reach you to discuss your concerns with you and you have sadly since cancelled your policy with us.
We are sorry about the disappointment.
Regards
The OUTsurance Team
OUTsurance's reply18 Nov 2024, 13:00
Official
Hello Gerrit
Following our private reply to you, our claims manager confirmed the cost of the repairs vs the excess you are liable to pay, led to your withdrawing your claim. She was unable to reach you to discuss your concerns with you and you have sadly since cancelled your policy with us.
We are sorry about the disappointment.
Regards
The OUTsurance Team
Following our private reply to you, our claims manager confirmed the cost of the repairs vs the excess you are liable to pay, led to your withdrawing your claim. She was unable to reach you to discuss your concerns with you and you have sadly since cancelled your policy with us.
We are sorry about the disappointment.
Regards
The OUTsurance Team
