JS
Janie S

1 reviews | Active since Aug 2025

29 Aug 2025, 12:23

Best service received when you need it most!

This is the second time I had to claim from Outsurance Pet Cover and both encounters were of the highest standards. I made a phone call, sent one or two documents and the next message from MATHAPELO MADISHA was "Great news! Your recent claim for Tom has been successfully processed". The trauma of having our doggie getting stiches after being attacked by another dog, was eased by the excellent service from Outsurance Pet Cover. Well done guys. May you have only success going forward.

0
Replies (1)
OUTsurance
OUTsurance's reply29 Aug 2025, 12:29
Official
Hello Janie,

Thank you for sharing your OUTstanding service experience with us. 

We are very pleased to know you were assisted promptly amidst an emergency situation!
 
Kudos to Mathapelo for flying the OUTsurance flag high in doing a sterling job without fail! 
 
Regards,
The OUTsurance Team.