avdW
anri van der Westhuysen

1 reviews | Active since Mar 2019

22 Nov 2019, 10:01

Best service I have received in years.

Logged a claim on the app for a chipped windscreen this morning at 08:10. Received a sms with my reference nr and advisors' name at 08:12. Received a friendly call from my Outsurance advisor, Dimpho Majeng, at 08:20. Glassfit phoned me at 08:21 and referred my claim to their closest branch. The Cape Town branch phoned me at 08:45 to arrange to come out and fix the chip at my office. At 09:21 the professional from Glassfit was at my office ready to fix the chip. That is what I call service!

0
Replies (2)
OUTsurance
OUTsurance's reply27 Nov 2019, 11:39
Official
Thank you for your positive feedback and words of praise for Dimpho. She will appreciate it. 

Regards,
OUTsurance 
OUTsurance
OUTsurance's reply27 Nov 2019, 11:39
Official
Thank you for your positive feedback and words of praise for Dimpho. She will appreciate it. 

Regards,
OUTsurance