RM
Robert M

1 reviews | Active since Mar 2022

06 Dec 2022, 18:41

Best service ever

Our Hyundai H1 bus was involved in a minor accident which also affected the fuel tank, we lodged a claim with Outsurance which was approved without hesitation. The car was taken to Elite Autobody in Kya-sands and I must say the guys at Elite really outdid themselves. We got feedback almost everyday, got pictures of the progress every time something was fixed on the bus. There was then a delay with the fuel tank from Overseas which meant we will send the holidays without our family bus. Elite went out of their way to find us a fuel tank on time and now we have our bus. My name is Robert Manare and my Wife's name is Lebogang Manare and we are proud to say the partnership between Elite and Outsurance and Elite works like a well oiled machine. Special mention to Tanya and team at Elite especially the consultant who assisted me. To the assessor from Outsurance you are the best. Thank you thank you thank you....You guys have a customer for life. I will refer everyone I know to both companies. Im happy happy happy

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Replies (1)
OUTsurance
OUTsurance's reply09 Dec 2022, 12:12
Official
Thank you for the lovely compliment, we appreciate it very much! We are delighted you received awesome service from our team! This compliment will make their day when we share it with them! Keep up the awesome service team, you are champs!

Regards,
The OUTsurance Team.