SG
Stella G

1 reviews | Active since Jun 2015

07 Dec 2021, 12:01

Belinda outsurance claims an embarrassment to Outsurance

Belinda who works in claims defnitely does not behave with any kind of professionalism. She is rude abusive doesn't listen and given outsurance advertises itself as friendly and professional, this lady certainly does not present herself as they'd want us to believe on their ads.

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Replies (1)
OUTsurance
OUTsurance's reply08 Dec 2021, 11:48
Official
Good afternoon Stella,

On receipt of your complaint yesterday we further requested our clients claim number so that we can investigate your concerns in detail.

The service you have described is worrying and on receipt of the claim number will will ensure that the call is audited.

We apologise for making you feel this way and look forward to hearing from you.

Kind regards,
OUTsurance