1 reviews | Active since Jun 2012
Been over charged
<p>I have 3 covers with outsurance.</p> <p> </p> <p>my car is 3 years old now but my cover keeps going up one thing I don't understand. My cover should be going down too but no it's going up all the time.um really not prepared to pay anything more if the reason I skip the payments sometimes is because it's too much for me to pay and I can't afford it anymore it's too much for me </p> <p> </p> <p>this covers are are too much....we pay and pay an the call center agents tells they spend a 67k fixing my car in 2015 I told I pay mos so why must be an issue </p> <p> </p>
Hi Amoslyn@,
Thank you for bringing this matter to our attention. Mapula our client services manager contacted you to discuss the exact reasons for the premium increase. There are several factors that will determine a premium increase such as claims and payment history, all of which Mapula discussed with you. She tried to assist to reduce premiums by updating the underwriting however we were not able to give you a better deal.
Thanks, Kelvin
Best regards,
Hi Amoslyn@,
Thank you for bringing this matter to our attention. Mapula our client services manager contacted you to discuss the exact reasons for the premium increase. There are several factors that will determine a premium increase such as claims and payment history, all of which Mapula discussed with you. She tried to assist to reduce premiums by updating the underwriting however we were not able to give you a better deal.
Thanks, Kelvin
Best regards,
