SN
Sithembiso N

1 reviews | Active since Jan 2018

10 Jan 2018, 15:35

Because I am not insured

I am eternally dismayed with the service Outsurance has provided regarding Reference/Claim no: ********** 8 . I am self employed and my vehicle was the only form transportation and income generator. Ever since the incident I have not been able to make ends meet and have lost more than my vehicle. If anyone were to ask if whether or not they should join Outsurance, I would advise them otherwise. I am eternally dismayed.

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Replies (1)
OUTsurance
OUTsurance's reply11 Jan 2018, 15:45
Official

Hello S. Ngubane

You are our of pocket which we are not at all insensitive to.

We have been trying to contact you on numerous occasions to discuss the rejection of your 3rd party claim. There is a merit dispute, which means we cannot proceed.

You did advise us previously you would supply us with an independent witness report, which we have not received yet.

Please respond to our messages, we want to discuss the matter with you.

Regards

Dinky