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frans J

1 reviews | Active since May 2014

08 Jul 2021, 12:34

Becarefull outsurance and low low premiums not so low low when you claim

common outsurance I asked you nicely last night I can not be without a phone go listen to the conversation its so easy offer low low premiums but its a different scenario to help with a claim you need thousands of info why did you not asked it when you made all these promises in the beginning CLAIM *** I gave you my alternative no to contact me and again stated below

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Replies (1)
OUTsurance
OUTsurance's reply13 Jul 2021, 15:33
Official
Good day Frans,

Your review was naturally concerning and after responding to you privately we escalated the matter to Liesl our claims manager.

Liesl has advised you that our service provider will collect your cell phone from your home and they will call you an hour before they arrive. We'll remain in contact with you up until the matter has been finalised.

We are sorry for the inconvenience caused. 

Regards,
OUTsurance