IJ
Ian J
1 reviews | Active since May 2021
05 May 2021, 14:57
Bas service
I was for many years insured by OUTsurance. Claimed for a water leak twice. Both times turned down. Reason maintenance of grout. Renovating now and discovered that the copper pipe leaked. Well i are no longer a client. They are a lot of actors as seen on tv. Nothing else. Good riddens
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OUTsurance's replyOfficial
10 May 2021, 10:27Good day Ian,
We can assure you we'll always do the right thing and we owe it to our clients to settle all valid claims.
Qaasim our claims manager has been in contact with you to address your concerns and he discussed the reasons for the rejections in detail with you. Unfortunately our decision to reject your claims remains unchanged.
We are sorry for the disappointment.
Regards,
OUTsurance
We can assure you we'll always do the right thing and we owe it to our clients to settle all valid claims.
Qaasim our claims manager has been in contact with you to address your concerns and he discussed the reasons for the rejections in detail with you. Unfortunately our decision to reject your claims remains unchanged.
We are sorry for the disappointment.
Regards,
OUTsurance
OUTsurance's reply10 May 2021, 10:27
Official
Good day Ian,
We can assure you we'll always do the right thing and we owe it to our clients to settle all valid claims.
Qaasim our claims manager has been in contact with you to address your concerns and he discussed the reasons for the rejections in detail with you. Unfortunately our decision to reject your claims remains unchanged.
We are sorry for the disappointment.
Regards,
OUTsurance
We can assure you we'll always do the right thing and we owe it to our clients to settle all valid claims.
Qaasim our claims manager has been in contact with you to address your concerns and he discussed the reasons for the rejections in detail with you. Unfortunately our decision to reject your claims remains unchanged.
We are sorry for the disappointment.
Regards,
OUTsurance