MR
Michael R

1 reviews | Active since Aug 2017

01 Aug 2017, 19:47

Bad treatment

<p>My car was hit from behind by your customer and you fixed his car and mine as the third party is still not fixed after 16 weeks whereas I was promised it will be fixed in 6 weeks. The rude lady 'handling' my claim never picks up or return my calls.</p>

0
Replies (1)
OUTsurance
OUTsurance's reply02 Aug 2017, 13:12
Official

Hello Ntsholo

Please accept our sincere apologies for the very poor service you have experienced up to now.

Our liability claims manager, Elizna contacted you with an apology after she investigated what had transpired. We will finalise the claim for you as soon as possible and provide you with a further update shortly.

Regards

Dinky