RR
Richard R
1 reviews | Active since Oct 2011
10 Sept 2020, 16:57
Bad srrvice
Requested building and content quotes the past 2 days. No call from outsurance. Not even an email. What is going on Outsurance. Your service used to be impeccable. Have you lost the will to do business too as so many other companies?
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OUTsurance's replyOfficial
15 Sept 2020, 11:10Hello Richard
Thank you for your feedback. We know you will appreciate our concern about the lapse in our service delivery to you.
Our client care manager, Tumi contacted your wife and it was established we called your number, while being overseas instead.
An appointment was scheduled for us to call you again tomorrow and assist you.
Regards
OUTsurance
Thank you for your feedback. We know you will appreciate our concern about the lapse in our service delivery to you.
Our client care manager, Tumi contacted your wife and it was established we called your number, while being overseas instead.
An appointment was scheduled for us to call you again tomorrow and assist you.
Regards
OUTsurance
Best regards,
OUTsurance's reply15 Sept 2020, 11:10
Official
Hello Richard
Thank you for your feedback. We know you will appreciate our concern about the lapse in our service delivery to you.
Our client care manager, Tumi contacted your wife and it was established we called your number, while being overseas instead.
An appointment was scheduled for us to call you again tomorrow and assist you.
Regards
OUTsurance
Thank you for your feedback. We know you will appreciate our concern about the lapse in our service delivery to you.
Our client care manager, Tumi contacted your wife and it was established we called your number, while being overseas instead.
An appointment was scheduled for us to call you again tomorrow and assist you.
Regards
OUTsurance
Best regards,