CM
Charney M
1 reviews | Active since May 2019
07 May 2019, 10:00
Bad services
Good day
I was in a Accident 9 March 2019 and i haven't received my car yet. All they say is my car is at repairs Tekton Paarl for a month already and its not fixed yet. if I don't call them they dont response and im tired of the poor services.
If possible can u help me sort my car out please!
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Replies (1)
OUTsurance's replyOfficial
14 May 2019, 09:52Good day Blakeyoung2,
The delay is unacceptable and we will not tolerate poor service delivery.
Jevon our client liaison manager has contacted you to apologise for the delay and he discussed the recourse with you. We made a business decision to waive your excess and we will remain in contact with you until your vehicle is ready for collection.
Regards,
OUTsurance
The delay is unacceptable and we will not tolerate poor service delivery.
Jevon our client liaison manager has contacted you to apologise for the delay and he discussed the recourse with you. We made a business decision to waive your excess and we will remain in contact with you until your vehicle is ready for collection.
Regards,
OUTsurance
Best regards,
OUTsurance's reply14 May 2019, 09:52
Official
Good day Blakeyoung2,
The delay is unacceptable and we will not tolerate poor service delivery.
Jevon our client liaison manager has contacted you to apologise for the delay and he discussed the recourse with you. We made a business decision to waive your excess and we will remain in contact with you until your vehicle is ready for collection.
Regards,
OUTsurance
The delay is unacceptable and we will not tolerate poor service delivery.
Jevon our client liaison manager has contacted you to apologise for the delay and he discussed the recourse with you. We made a business decision to waive your excess and we will remain in contact with you until your vehicle is ready for collection.
Regards,
OUTsurance
Best regards,