Bad Service on Household Insurance

<p>I contacted Outsurance to report that I'd moved my household furniture into the garage due to renovations. The lady that I spoke to (unfortunately didn't get her name) said she would contact the underwriting department and let me know if there would be any changes. On Wed 19 July 2017 an amount of R111.49 was deducted without any prior notice or explanation. About a week later I contacted Jacque who said he would send the previous person a message to explain the situation and to date I have not heard a thing.</p>