LA
Les A
1 reviews | Active since Jul 2024
06 Jul 2024, 04:30
Bad service from Outsurance
Outsurance is completely impossible to contact from Canada via email. I live in Vancouver and cancelled my policy 2 months ago but have been charged again for July. The website asks you to phone SA if you need to contact them, I am unable to make overseas calls and have no way of preventing further payments from going through on my FNB account. To add insult to injury I received an email from Outsurance asking me to rate the assistant who dealt with my policy! Is there anyone out there who can help me???????????
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OUTsurance's replyOfficial
06 Jul 2024, 12:21Hello Les
Following our previous reply, we again wish to apologise for the frustration.
Our client care manager cancelled your policy and the refund has been processed. An email confirming same was sent to you now.
Regards
The OUTsurance Team
Following our previous reply, we again wish to apologise for the frustration.
Our client care manager cancelled your policy and the refund has been processed. An email confirming same was sent to you now.
Regards
The OUTsurance Team
OUTsurance's reply06 Jul 2024, 12:21
Official
Hello Les
Following our previous reply, we again wish to apologise for the frustration.
Our client care manager cancelled your policy and the refund has been processed. An email confirming same was sent to you now.
Regards
The OUTsurance Team
Following our previous reply, we again wish to apologise for the frustration.
Our client care manager cancelled your policy and the refund has been processed. An email confirming same was sent to you now.
Regards
The OUTsurance Team