Bad Service
I've never been this emmotional about an insurance because of their bad service. The fact that I might lose my job because of their lack of incopetency. The fact that my husband spent a lot of airtime calling for update whilst they chill.
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Replies (2)
OUTsurance's replyOfficial
02 Aug 2022, 11:47Good day Pumeza,
Thanks for raising your concerns with us.
Siya our claims manager contacted you to discuss your claim in detail. We have waived 50% of your excess.
We do apologise for the inconvenience caused.
Regards,
OUTsurance
Thanks for raising your concerns with us.
Siya our claims manager contacted you to discuss your claim in detail. We have waived 50% of your excess.
We do apologise for the inconvenience caused.
Regards,
OUTsurance
OUTsurance's reply02 Aug 2022, 11:47
Official
Good day Pumeza,
Thanks for raising your concerns with us.
Siya our claims manager contacted you to discuss your claim in detail. We have waived 50% of your excess.
We do apologise for the inconvenience caused.
Regards,
OUTsurance
Thanks for raising your concerns with us.
Siya our claims manager contacted you to discuss your claim in detail. We have waived 50% of your excess.
We do apologise for the inconvenience caused.
Regards,
OUTsurance
's updateReviewer Update
21 Sept 2022, 07:56Thank you for your urgency in resolving matter with urgency. As for the lady who was dealing with my claim I pray I never have to deal with her again ever again.
Thank you for also checking up after the car was sorted and relooking at my premium.
Thank you for also checking up after the car was sorted and relooking at my premium.
's update21 Sept 2022, 07:56
Reviewer Update
Thank you for your urgency in resolving matter with urgency. As for the lady who was dealing with my claim I pray I never have to deal with her again ever again.
Thank you for also checking up after the car was sorted and relooking at my premium.
Thank you for also checking up after the car was sorted and relooking at my premium.